Answer customer inquiries automatically – in seconds, not hours
The first business to reply often wins the job. We set up a workflow that instantly sorts every inquiry, sends a friendly reply, adds it to your spreadsheet or CRM and lets your team know.
Subscription from €149/month – set up and looked after for you. You only pay once it’s live. See plans
- Reply email sent in your name within seconds
- Automatically sorted by topic and urgency
- Asks for missing details (photos, address, preferred date)
- Works with your web form, your inbox, or both
Why inquiries slip through the cracks
Replies come too late
On a busy day, inquiries sit for hours or even days. By then, the customer has often asked someone else.
Key details are missing
It takes two or three emails to figure out what they need, where and when. That wastes time on both sides.
Everything lives in the inbox
Nobody can see at a glance which inquiries are open, who’s handling them and what came of them.
From form to reply – no manual work
We build the workflow in n8n and connect it to the tools you already use.
The inquiry is picked up
From your website form, a shared inbox like info@, or both. Inquiries from lead portals can often be connected too.
Sorted & logged
Based on your rules or with AI: topic, urgency, region, missing details. Everything lands in a spreadsheet or your CRM.
Answered & handed over
The customer gets a fitting reply right away, and your team gets a clear summary – urgent cases first.
A workflow that fits the way you work
Replies in your voice
We agree on the wording, sender and design together. Add a booking link or suggested times if you like.
Urgent first
Emergencies and big jobs are flagged and sent straight to the right person.
Your tools
Gmail, Outlook, Google Sheets, HubSpot, Pipedrive, Notion, Slack, Teams and many more.
AI if you want it
AI summarizes long messages, works out what the customer needs and drafts a reply – you stay in control.
Clear overview
All inquiries at a glance – open, assigned, done.
Ongoing support
With the subscription, we monitor the workflow, fix errors and adjust wording and rules. Everything runs in your own account.
How much time do your inquiries take?
A simple example with assumed numbers. Plug in your own – we’ll work through it together on the intro call.
A great fit for
Trades & home services
- Spot emergencies instantly
- Ask for photos and address right away
- Suggest appointment times
Agencies & consultancies
- Sort inquiries by service
- Straight into your CRM
- Book the intro call automatically
Service businesses & e-commerce
- Answer common questions instantly
- Route to the right department
- One overview for the whole team
Try it yourself
In our live demo, you fill in a form and watch in real time what happens behind the scenes – including the reply email.
Frequently asked questions
Won’t the automatic reply sound like a robot?
Not if it’s well written. We write the texts with you, address the customer by name and respond to what they actually asked. Try it in the live demo.
Do I need new software?
No. We connect the tools you already use. The only new piece is n8n, which runs in the background and carries out the steps.
Does this work with inquiries that come in by email?
Yes. n8n can monitor an inbox and process new emails just like form submissions.
How long does setup take?
An inquiry workflow is usually ready within a few days. We’ll give you an exact timeline after the intro call.
How much does it cost?
We set up your automation and look after it on an ongoing basis – as a subscription from €149 per month. You only pay once it’s live, and with a 6-month term there’s no setup fee. You’ll find all plans on our homepage under Pricing. Tool costs (e.g. for n8n) are billed to you directly by the provider – we go over them with you beforehand.
Do I own the workflow?
Yes. The workflow runs in your own n8n account or on your own server. After the minimum term, the subscription can be cancelled monthly – everything keeps running, and you get an export and documentation.
Can this be GDPR-compliant?
Yes. n8n can be hosted in the EU or run on your own server. We only process the data the workflow actually needs and discuss suitable services with you on the intro call. This is not a substitute for legal advice.
Free intro call
Tell us briefly what’s eating up your time. No obligation, no sales pressure.
- Right away: You get a confirmation email.
- Within 24 hours on business days: We get back to you with an initial assessment.
- 20-minute call by phone or video – followed by a clear monthly price.